Last Updated: 11-04-2025

Welcome to Smaraniya! By accessing or using our website (www.smaraniya.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

1.1 These Terms govern your use of our website, products, and services.

1.2 By using our website, you confirm that you are at least 18 years old or have parental consent to make purchases.

1.3 Smaraniya reserves the right to update or modify these Terms at any time without prior notice.

2. Products & Orders

2.1 All our products, including dry fruits, masalas, spices, oils, and millets, are subject to availability.

2.2 We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.

2.3 Smaraniya reserves the right to refuse or cancel any order at our discretion. If payment has been made, a full refund will be issued.

3. Pricing & Payments

3.1 All prices listed on our website are in Indian Rupee and include applicable taxes unless stated otherwise.

3.2 We accept payments via secure payment gateways, including credit/debit cards, UPI, and net banking.

3.3 Smaraniya is not responsible for any payment failures due to third-party payment processors.

4. Shipping & Delivery

4.1 We offer shipping across India. Delivery timelines vary based on location and courier partners.

4.2 Smaraniya is not responsible for delays caused by unforeseen circumstances, such as weather, strikes, or courier issues.

4.3 If an order is undelivered due to incorrect shipping details provided by the customer, additional shipping charges may apply.

5. Returns & Refunds

5.1 Due to the perishable nature of our products, we accept returns only for damaged or incorrect items.

5.2 Customers must report any issues within 7 days of delivery with valid proof (images, invoice, etc.).

5.3 Approved refunds will be processed within 7 business days to the original payment method.

6. Intellectual Property

6.1 All content on Smaraniya’s website, including images, text, logos, and graphics, is our intellectual property and may not be used without written permission.

6.2 Unauthorized use of our brand name, products, or content may result in legal action.

7. Limitation of Liability

7.1 Smaraniya shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

7.2 We do not guarantee that our website will be error-free or uninterrupted.

8. Privacy Policy

8.1 By using our website, you consent to our [Privacy Policy], which governs how we collect, use, and protect your data.

9. Governing Law

9.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction].

9.2 Any disputes arising shall be resolved through arbitration or the courts of [Jurisdiction].

10. Contact Us

For any questions or concerns regarding these Terms, please contact us:

📩 Email: support@smaraniya.com

📞 Phone: 9666552268